Business Email Etiquette

Introduction:

Millions of messages are sent through email daily. Do you know what your messages say about you? Learn strategic etiquette for your communications that can impact your overall results. Using application exercises, rich multimedia and Enspark"s signature Reality Check process, this course will give you the foundation you need to be effective in your email messages.

This course is divided into two sections:

1. Essential Parts of an E-mail and How To Use Each Effectively
2. Other Important Guidelines

At the end of the course is a test to check your understanding.

You must pass the test with 80% score.

Don’t worry, if you don’t pass the test the first time, you can review the course and try again.

This course should take you about 30 minutes to complete.