Critical Thinking and Problem Solving

Are you constantly "firefighting"? Does it seem as though problems always appear at the last minute or just before the weekend? In this course, you will learn strategic steps to prevent much chaos...
A Guide to Conflict Resolution

Dealing with conflict in the workplace can be difficult. Seeing a person with whom you have issues every day can be challenging and distracting. Resolving conflicts has a major positive effect on the...
Creating a Code of Conduct

Ever wonder if a certain behavior is appropriate or out of bounds? Perhaps it is appropriate in one setting, between certain people, but not appropriate in another setting. Well, wonder no more! This...
Building Leadership Capability

As a leader you will have opportunity to coach and mentor others in both official and unofficial capacities. Knowing how to effectively coach and mentor your people is key to both their success and...
The Art of Negotiation

From childhood we practice the art of negotiation. Bed time, a treat, a promotion, a raise, an extended deadline. Regardless of the type of work we do, knowing how to negotiate effectively can...
Objection Handling

In Insurance selling, it is part of the job of an Insurance Agent to hear the words, “No I am not interested or I already have an Insurance Policy”. These are client's basic defense mechanisms...
How to Keep Yourself Motivated

This module has been created to Support & Encourage Insurance Agents, as against getting Demotivated when a customer refuses to take a policy. It is scientifically created by giving instances and...
Art of Selling Insurance

This course coaches Insurance Agents to perform better by fine tuning their selling skills. The Module helps the Agent to use contemperory methods to Prospect a Client. This module gets in-depth on...